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BOOKINGS: Please call Planet Entertainment on (02) 9817 1900 or fax us on (02) 9817 7900, you can also email us at

DEPOSIT: A 50% deposit will be required to secure your booking. . All deposits are non-refundable.

PARKING: All bookings within the Sydney CBD, North Sydney CBD, Parramatta CBD, Melbourne CBD, Brisbane CBD carry a $70 parking charge to each booking. This can be waived if loading dock parking is provided for the duration of setup, booking and packdown.

DO IT YOURSELF HIRE: Many of our games can be hired on a do it yourself basis.

PAYMENT: All bookings must be paid in full at least 24hrs prior to the booking date. Your booking is only confirmed once we have received your payment in full. For your convenience we accept cash, company cheques, direct deposits and all major credit cards. A 2.2% credit card transaction fee will be applied to all payments made by Bankcard, Mastercard of Visa. 3.8% processing fee for AMEX. All payments are non-refundable.

WET WEATHER : In the event of bad weather you need to call the office of Planet Entertainment if you wish to postpone your event. You need to contact us before we leave our base in Gladesville. If we arrive on site and the decision is made to cancel/postpone due to poor weather, full payment will be required. If you postpone before we leave our base in Gladesville you can transfer your payments to any booking with Planet Entertainment within a twelve month period.

RAIN INSURANCE - OUTDOOR EVENTS : Planet Entertainment can provide rain insurance to cover any items booked with us. Please add 8.75% to your invoice total if you require rain insurance. Your payments relating to the insured booking will be refunded full if you select this option, less your rain insurance payment. Please ask for our rain insurance terms and conditions

DELIVERY AND SET-UP: We deliver, set up and remove equipment. Set up time approximately 10 - 30 minutes per game. Our staff will arrive approximately 40 minutes before your event. Our fee is based on us removing the equipment immediately after your booking has been completed.

EARLY SET-UP: If an early set-up or a late removal is required then an additional fee will apply.

SPECIAL DAYS: There may be a loading on top of our published prices for Christmas Day, New Years Eve, New Years Day & Public Holidays.

SITE INSPECTION: Site inspections can be arranged by calling (02) 9817 1900. there may be a small charge. Please call the office for details

VENUE ACCESS: Our pricing is based on delivering equipment to venues that have flat level access. If the venue has stairs or difficult access there will be an additional set-up charge. P.O.A

STAFF: Games come with fully trained and experienced staff.

AGE LIMIT: Most games are suitable for age 6 or over.

DO-IT-YOURSELF: Some of our games/attractions are available on a do-it -yourself day hire basis.

POWER: Please check the power requirements on this website for each game. The client is responsible for providing power to each game. Generators are available if power is not on site.

ADVERTISING MATERIALS: Venue posters, press photo`s and press releases are available free of charge for most of our concepts.

OPTIONAL EXTRAS: All games are available with comperes, themed music, sound systems, DJs, lighting and prizes.

OTHER STATES: Not all items are available in VIC & QLD. Please speak to one our consultants if you would like to confirm availability in one of these states.

EVENT CONSULTANT: If you are planning an event and would like a representative from Planet Entertainment to call on you, please call our Customer Service Department on (02) 9817 1900

DISCLAIMER: All prices subject to change without notice. Please call our office to confirm pricing.


Planet Entertainment© 2007 Ph: (02) 9817 1900 Fax: (02) 9817 7900 Unit 15 33-37 College St Gladesville NSW 2111
Planet Entertainment

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